About Insurmi

Reimagining the Way Consumers Interact with Insurance Carriers

From regional to global insurers, today’s most innovative carriers are harnessing the power of beautiful, conversational user interfaces to engage consumers better looking to purchase coverage, make a claim, and receive A.I. driven customer support.

These carriers demand a sophisticated, scalable and secure platform with the flexibility to support continually evolving consumer expectations with consistently superior customer experiences. Insurmi meets that challenge with an enterprise-class conversational interface platform that cuts through the complexity of customer engagement to optimize and automate interactions on digital.

Founded in 2016, Insurmi uses a conversational approach to delivering digital experiences for a broad variety of carrier use-cases. In addition to enabling carriers in deploying customizable interfaces for their brand, Insurmi provides an intuitive backend dashboard for insurance carriers to manage their solutions. The dashboard, also known as Chat Tracker, has powerful out-of-the-box integrations with enterprise solutions like Salesforce, to provide efficiencies through end-to-end automation of customer interaction throughout the entire insurance customer journey.

Insurmi’s flexible architecture, coupled with deep expertise in the insurance industry validates its in-market use by the thousands of conversations the company powers each year.

Leading insurance carriers worldwide depend on Insurmi to power digital customer engagement and deliver amazing user experiences to their customer base.

Accelerator

 

Founded

2016

Conversations Powered

Thousands

Headquartered in Phoenix, Arizona

Insurmi powers conversational interfaces for leading insurance carriers around the world. From regional insurers to the Fortune 100, Insurmi takes digital customer engagement to a whole new level.

Leadership Team

Sonny Patel

Founder & CEO

Sonny founded Insurmi to reimagine the way new-age consumers interact with insurance companies and their brands. Sonny brings extensive experience in insurance from his background of years in roles spanning marketing, user experience design and business development for Ameritas Life Insurance Corporation.

While at Ameritas, Sonny served as a Financial Advisor, and worked with high net-worth clients around the U.S., selling over $10M in life insurance coverage. Before Ameritas, Sonny was a Director of Business Development for Secure Estate Management. During this time, he played a crucial role in growing the company’s sales revenue by 40%.

Sonny attended Arizona State University and the Barrett Honors College for his undergraduate degree in entrepreneurship. He currently lives in Scottsdale with his family and enjoys taking full advantage of the many benefits of living in Arizona. In his free time, Sonny enjoys traveling abroad, attending EDM festivals, binging shows on Netflix, and excellent wines.

David Vanoni

Director of Technology, Coplex

David oversees Coplex’s role in co-creating the Insurmi solution, translating Sonny’s vision into elegant software.  As a graduate student at UC San Diego, David’s focus centered on human-computer interaction, visualization systems, and cultural heritage.

David brings a wealth of expertise in varied technologies to the table.  As a passionate supporter of the startup community in Phoenix, he excels at managing the development team at the Coplex accelerator to bring ventures like Insurmi to market with customer-thrilling software.

This San Diego native and born engineer continues to enjoy living, building, tinkering, and growing in Phoenix, alongside his partner Aliya.

David Claiborne

Developer, Coplex

As the lead developer for Insurmi at Coplex, David had a major role in creating the original conversational interface that would eventually become Insure Chat®.  In his 11th year at Coplex, he is excited to continue iterating and improving on the Insurmi platform.

As an autodidact problem-solver with a primary focus on “under the hood” functionality, David strives to discover new approaches to creating solutions that make complex processes seem simple and intuitive for the end-user who interfaces with them.

After living all over the country, David has fallen in love with Arizona, and lives in Phoenix with his 3 children.  When he isn’t writing code or helping startups grow, he enjoys writing, playing guitar, home-brewing beer and wine, and pondering the human condition.

David Weirich

Developer, Coplex

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